Return, Refund & Cancellation Policy

1. Perishable Food Safety & Returns

As pickles and food preserves are perishable and consumable goods, items once delivered and unsealed cannot be returned due to hygiene and food safety regulations.

2. Transit Damage & Defective Items

In the rare event that your package arrives with transit damage, broken glass seal, leakage, or incorrect products, we provide a complete hassle-free replacement or refund. Please send photographs of the damaged parcel within 48 hours of delivery to [email protected] or WhatsApp +91 8750857171.

3. Order Cancellations

Orders can be cancelled free of charge before dispatch from our warehouse. Once an order is handed over to the courier partner, it cannot be recalled.

4. Refund Processing

Approved refunds are processed back to the original payment source (Razorpay UPI, Card, Net Banking) within 5 to 7 business days. For COD orders, refunds are credited via NEFT or UPI upon receiving account details.